Data Network Specialist

4 weeks ago


Birmingham, Alabama, United States Vantage Point Solutions Inc Full time

Vantage Point Solutions, a leading telecommunications consulting and engineering firm, is seeking a skilled professional to fill the role of Data Network Specialist.

The ideal candidate will possess a strong background in network administration, with experience in managing routers and switches, diagnosing and remediating ISP network problems, and escalating network issues to vendor Technical Assistance Centers (TAC).

Responsibilities include:

  • Administration of routers and switches
  • Diagnosing and remediating ISP network problems and managing within a ticketing system
  • Escalating network issues to vendor Technical Assistance Centers (TAC) and collaborating on resolutions
  • Responding to and resolving customer service requests in a prompt, efficient, and courteous manner
  • Developing Method of Procedures (MOP), configuration scripts, and supporting documentation for scheduled network maintenance
  • Performing periodic network maintenance, including software upgrades, cutovers, intrusive changes, and diagnostics
  • Managing and documenting configuration changes and network architectures with tools including Excel, Word, and Visio
  • Describing technical information to non-technical individuals
  • Continuously monitoring industry trends and applying this knowledge to the position
  • Evaluating networking equipment and software solutions for clients

Competencies required include:

  • Attention to detail
  • Ability to communicate confidently with both clients and team members
  • Strong written communication across multiple platforms
  • Proficiency in common Microsoft programs, including Outlook, Word, Excel, Visio, PowerPoint, and Teams

Vantage Point Solutions offers full-time positions with benefits and contract positions for this opening.

The benefits for full-time positions include:

  • Health Insurance
  • Bonus
  • 401(k)
  • Paid Time Off
  • Life Insurance
  • Employee Stock Ownership Program


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