Market Food Service Manager

1 week ago


Saint Petersburg, United States Earth Orgins Market Full time
Job Title: Market Food Service Manager

Job Summary:
The Earth Orgins Market is seeking an experienced Market Food Service Manager to oversee the operations of our Deli and Bakery departments. This role requires exceptional customer service skills, strong leadership abilities, and a keen eye for detail.

About the Role:
As a Market Food Service Manager, you will be responsible for managing the daily operations of our Deli and Bakery departments, including supervising staff, maintaining high standards of quality and presentation, and ensuring excellent customer service. You will also be responsible for ordering products, managing inventory, and implementing new ideas to drive sales and growth.

Responsibilities:
• Supervise and train department staff members on recipe execution, merchandising standards, and best-in-class customer service.
• Prepare and maintain the bakery display case, including preparation of products like muffins, cookies, pies, and scones.
• Provide responsive, exceptional service to customers by answering questions, making recommendations, providing samples, and responding to requests.
• Stock, rotate and merchandise prepared deli cases, update displays, cases, and other customer-facing areas to ensure all items and promotions are appealing and appetizing.
• Ensure that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
• Follow all food safety and sanitation procedures established by the company and other regulatory agencies.
• Responsible for ordering product for all assigned departments to maintain stock, responsible for inventory control including out of stocks, back stock, and shrink.
• Must have open availability, Fresh Department Managers may be required to perform Manager-on-Duty responsibilities such as opening and closing.

Requirements:
• High School diploma or General Education Degree (GED)
• Minimum 6 months of customer service experience.
• Deli counter or food preparation experience is required.
• Ability to operate equipment, ovens, blenders, scales, cash registers, etc.
• Excellent customer service, communication, and math skills.
• Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
• A courteous and efficient approach to handling customer requests, questions, and complaints.
• A Food Safety Manager Certification is required within first 60 days of employment.

Salary: $50,000 - $65,000 per year.

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