Dining Room Server

1 day ago


Washington, Washington, D.C., United States Arlo Hotel DC Full time
Job Summary

We are seeking a highly skilled and customer-focused In-Room Dining Server to join our team at Arlo Hotel DC. As an In-Room Dining Server, you will be responsible for providing exceptional service to our guests in their rooms, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Take orders from guests via phone or order cards, and retrieve orders from the kitchen and bar.

  • Prepare and serve meals to guests, plating and preparing small food items as needed.

  • Deliver food and drinks to guests' rooms and meeting rooms, using a golf cart to transport items when necessary.

  • Clean and stock workstations, and break down, clean, and set up room service tables and side stations.

  • Process payments, presenting checks to guests and collecting payment.

  • Respond to guest requests, including special needs and concerns, and offer suggestions and anticipate guest needs.

Requirements
  • Excellent customer service skills and ability to multitask.

  • Flexibility and ability to work in a fast-paced environment.

  • Compliance with health and safety regulations.

Arlo Hotel DC is a unique and vibrant hotel that offers a memorable experience for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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