Resident Services Coordinator

2 weeks ago


Minnetonka, Minnesota, United States Ebenezer Full time
Job Title: Resident Services Coordinator

We are seeking a highly organized and detail-oriented Resident Services Coordinator to join our team at Ebenezer. As a key member of our administrative staff, you will provide exceptional support to our senior living community, ensuring the highest level of care and service to our residents.

Responsibilities:
  • Maintain accurate and up-to-date employee nursing staffing schedules
  • Coordinate Human Resources functions, including payroll, performance reviews, and education compliance
  • Assist with scheduling interviews and support personnel paperwork compliance
  • Coordinate training of new employees and maintain Educare records
  • Communicate with providers and doctors to ensure seamless care coordination
  • Schedule care conferences and maintain resident directories
  • Assist with billing, accounts receivable, and accounts payable
  • Provide administrative support to the senior living building, including receptionist duties
  • Work as a Resident Assistant (caregiver) upon request of building leadership
Requirements:
  • Experience with MS Office products
  • Excellent customer service skills with the ability to maintain confidentiality
  • Strong communication skills and ability to interact effectively with diverse staff and residents
  • Ability to be organized and tackle problems
Preferred Qualifications:
  • One to three years of related experience
  • Vocational training or degree in healthcare management or related field
  • Experience in long-term care or Assisted Living environment
  • Experience working with eldermark or educare software

Ebenezer is a leading provider of senior living and healthcare services, committed to delivering exceptional care and service to our residents. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and compassionate individual who is passionate about making a difference in the lives of older adults, we encourage you to apply for this exciting opportunity.


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