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Mobile Audio Visual Specialist

2 months ago


Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time

Job Type

Full-time

Position Overview

EXPERIENCE WORKING WITH HERITAGE
At Heritage Companies, we embrace the rich culture and traditions of New Mexico, fostering a work environment that prioritizes the overall employee experience. Our team members enjoy unique benefits that only Heritage Companies can offer, including ample growth opportunities, generous discounts on accommodations, spa services, and dining at our diverse range of restaurants throughout New Mexico.
Part-time hourly position starting at $18.50 DOE, inclusive of benefits. The corporate office is based in downtown Albuquerque, with travel to various locations across New Mexico.

Key Responsibilities:

  • Maintain a high standard of positive and professional communication with colleagues and guests.
  • Travel frequently to various Heritage Hotels and Resorts locations.
  • Set up, operate, and troubleshoot all audio-visual, projection, lighting, and conferencing equipment.
  • Oversee the installation of AV equipment in event spaces.
  • Ensure all AV equipment is functioning correctly, performing repairs or cleaning as necessary, and reporting any issues to management.
  • Organize and secure all loose wires and cables, ensuring compliance with event specifications.
  • Assist guests in understanding and utilizing AV equipment, promoting additional AV services as appropriate.
  • Disassemble and secure equipment when not in use, adhering to established Audio Visual Standard Operating Procedures.
  • Follow all safety and security protocols, reporting any incidents or unsafe conditions to management.
  • Adhere to company policies and maintain a professional appearance.
  • Protect confidential information and company assets.
  • Provide exceptional service to all guests, anticipating their needs and expressing genuine appreciation.
  • Communicate clearly and professionally with others, fostering positive working relationships.
  • Comply with quality assurance standards.
  • Conduct visual inspections of tools and equipment.
  • Perform other related duties as assigned.
Benefits:
  • Part-time employees are eligible for dental, vision, and 401k benefits.
  • Full-time employees receive comprehensive benefits including medical, dental, vision, life insurance, short-term disability, accident coverage, critical illness insurance, and 401k.
Qualifications:
  • A minimum of 2 years of relevant experience or a combination of education and experience; hospitality experience is preferred.
  • High school diploma or equivalent.
  • Strong time management skills and attention to detail.
  • Excellent verbal and written communication skills, with the ability to multitask.
  • Willingness to work flexible hours, including weekends and holidays.
  • Ability to lift and carry 50+ pounds occasionally.
Heritage Hotels & Resorts Inc. is committed to equal opportunity employment.