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Production Support Specialist
2 months ago
Infostretch Corporation Pvt. Ltd. is seeking a highly skilled Production Support Specialist to join our team. As a key member of our digital engineering services firm, you will play a critical role in helping companies accelerate their digital initiatives from strategy and planning through execution.
Key Responsibilities:- Manage and transform production operations, including handling alerts, managing incidents, debugging and fixing issues, and identifying potential risks and mitigating them before they are realized.
- Handle requests filed by users of a product or system, troubleshooting and resolving errors, and providing regular updates to the team.
- Participate in all stages of the product development process, creating useful tools such as internal software to automate key processes or platforms.
- Interact with product users, Operations, Business, other engineering teams, upstream/downstream product members, and provide prompt and helpful assistance.
- B.S. or higher in Computer Science (or equivalent work experience)
- 2+ years of experience in a programming language like Java and scripting language like Python
- Experience working with database (DB2/Sybase)
- Knowledge of working with Unix/Windows environment
- Familiarity with SDLC tools, Change Management, Version Control, etc.
- Autosys
- Experience of working in Financial Services or Fintech industry would be highly advantageous
- A diverse and collaborative work environment with endless opportunities to work for global corporations in their own backyard.
- A nurturing and supportive environment that fosters collaboration across the entire organization.
- A flat organizational structure where every opinion matters, ideas are cultivated, and innovation is encouraged.
- A strong mentorship program that provides each and every one of our consultants the ability to thrive professionally and personally.
- A commitment to creating thought-leaders who are constantly exposed and trained in different technologies in the ever-evolving world of software development.
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
