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Kratom Product Registration Specialist

1 month ago

Salt Lake, Utah, United States Utah Department of Human Services Full time

Job Title: Kratom Product Registration Specialist

Job Summary:

The Utah Department of Agriculture and Food is seeking a highly skilled and detail-oriented Program Specialist to assist with Kratom product registration, including label review, verification of quality assurance testing, and compliance. This is a specialist role requiring working knowledge of the Kratom program.

Key Responsibilities:

  • Provide administrative support for Kratom product registration.
  • Evaluate product registration applications and approve or deny them based on department rules.
  • Document and maintain records of activities related to product registration.
  • Research unregistered products and work to bring companies into compliance with department rules.
  • Monitor the registered products list to ensure timely renewal notices are sent and assist with product renewals.
  • Assist with website updates and continuing education information to ensure the most current information is easily accessible to the public.
  • Respond to phone calls and emails in a timely and professional manner.

Requirements:

  • Strong understanding of Kratom regulations and product registration processes.
  • Ability to interpret rules and ensure compliance.
  • Excellent written and verbal communication skills.
  • Ability to evaluate product registration applications and identify issues.
  • Analytical skills to apply rules to specific problems and develop solutions.
  • Proficient in managing records and administrative tasks.
  • Familiarity with customer service principles and maintaining cooperative relationships with industry licensees.

Working Conditions:

  • Typically works in a standard office environment with minimal physical demands.