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Point of Sale Specialist
2 months ago
KNOWLEDGE: You REPORT TO: Immediate Supervisor
During the training phase, you will be expected to acquire the following skills:
Utilize diplomacy, courtesy, and sound judgment when interacting with customers in various situations. Gain proficiency in operating the cash register, margarita machine, and processing transactions.
Demonstrate the ability to manage multiple tasks effectively and possess comprehensive knowledge to articulate the menu and accompanying items.
KEY RESPONSIBILITIES AND DUTIES
Customer engagement
Telephone communication
Manage cash register operations and handle cash transactions
Assist customers with inquiries
Support takeout order processing
Facilitate curbside service
Maintain cleanliness in the front-of-house area
Contribute to overall restaurant hygiene
Assist in food preparation, including desserts and beverages
Ensure customer satisfaction
Address customer complaints promptly, courteously, and discreetly
Perform additional tasks as assigned by your immediate supervisor
DRESS CODE
Present yourself in a tidy, professional manner (wear a clean uniform for each shift, maintain well-groomed nails, uphold good personal hygiene, refrain from chewing gum while on duty, etc.)
Additional guidelines provided by management.