Commercial Lines Insurance Specialist

4 days ago


Champaign, Illinois, United States Superior Insurance Partners LLC Full time

Job Summary

Superior Insurance Partners LLC is seeking a skilled Commercial Lines Insurance Specialist to join our team. As a Commercial Lines Insurance Specialist, you will play a crucial role in providing top-notch service to our valued clients.

Key Responsibilities

  • Efficiently manage a high volume of incoming calls and identify client needs to ensure satisfaction.
  • Handle quoting, endorsements, certificates, and identify gaps in coverage, and consult with the producer as needed.
  • Support the renewal process for all assigned and prospective clients with the producer, including ordering loss information, updating information, handling renewal applications, renewal marketing, account rounding, reviewing, and facilitating the renewal pricing.
  • Help grow the assigned book of business through account rounding and referrals.
  • Cultivate enduring relationships of trust through open and interactive communication.
  • Provide accurate, valid, and complete information using appropriate methods and tools.
  • Address complaints promptly, offering appropriate solutions and ensuring resolution.
  • Maintain meticulous records of customer interactions and process accounts accordingly.

Requirements

  • Minimum 3+ years of client service experience in commercial lines insurance.
  • Property and Casualty Insurance License, required.
  • Experience with Applied Epic or similar agency management system experience.
  • Strong skills in Microsoft Office applications.

About Us

Superior Insurance Partners LLC is a rapidly growing insurance brokerage platform, focused primarily on providing commercial lines, personal lines, and employee benefit solutions to companies and individuals. We are backed by Tyree & D'Angelo Partners, a leading Chicago-based private equity firm that makes control ownership investments in, and partners with, lower middle market businesses with the goal of creating meaningful value for all involved.



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