Dining Experience Expert

1 week ago


Erie, Pennsylvania, United States Lake Erie Corral, LLC dba Golden Corral Full time

About You: As a motivated and customer-focused individual, you'll excel in this role if you have a passion for delivering exceptional guest experiences. As a Guest Service Ambassador, you'll be the face of our brand, ensuring our guests feel welcome and valued throughout their dining experience.

Key Responsibilities:

  • Guest Satisfaction: Ensure guest satisfaction and promote return visits by following the Eight Steps of Service.
  • Positive Public Relations: Practice positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests.
  • Guest Needs Awareness: Be aware of the guests' needs and work to make their experience pleasurable.
  • Teamwork: Promote teamwork by assisting other servers to ensure outstanding guest service.
  • Product Knowledge: Thoroughly understand product specifications and ensure guests' receipts match the number of guests dining in their party.
  • Procedures: Perform opening and closing procedures and side work duties.
  • Safety: Follow safe work practices to ensure personal safety and the safety of other co-workers and guests.
  • Quality Standards: Meet cleanliness, service, and quality standards.
  • Local Laws: Follow local health department laws.

Benefits: In addition to a competitive salary range of $30,000 - $50,000 per year, depending on experience, we offer opportunities for career growth and development, as well as a comprehensive benefits package.



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