Warehouse and Inventory Control Specialist
3 weeks ago
Job Title: Warehouse and Inventory Control Specialist
The Sungrow Power Supply Co., Ltd. is seeking a highly skilled Warehouse and Inventory Control Specialist to manage all warehouse operations for North America. This position plays a vital role in the company's success within the North America Market.
Job Responsibilities:
- Manage and lead all direct and temporary employees across all Sungrow Service warehouse operations.
- Prioritize and manage high-priority escalated issues to completion.
- Manage and maintain metrics that track team and/or partner and individual productivity.
- Ensure all warehouse service activities are documented in SAP systems.
- Implement and sustain warehouse best practices 5S.
- Establish safety policies and enforce them to prevent unnecessary accidents.
- Maintain and update standards and safety training for warehouse operations.
- Lead quarterly inventory counts and report accuracy above.
- Maintain inventory based minimum inventory, forecasting, and failure rate trends that adjust to demands.
- Manage scrap process in the warehouse, external warehouses, and possibly project locations as required.
- Review third-party orders for outside processes and required documentation.
- Oversee warehouse operations, ensuring leaders and workers complete tasks quickly and effectively.
- Manage warehouse worker schedules to ensure there is always enough labor to properly operate and complete shipping and receiving to meet customer or FSE project expectations.
- Manage vendor relationships to ensure quality and proper inventory programs.
- Manage material requirements for field service and repair centers through Sungrow Supply Chain process to HQ.
- Manage and reduce high-priority escalations and conflict.
- Manage service logistics, including scheduling shipments and pick-up of components.
- Track and escalated logistic or shipping delays to managed escalation process.
- Order spare parts from out factory for Field services and update other departments about lead times.
- Coordinate delivery and forecasting of spare parts and units.
- Manage outside inventory for spare parts, transformers, and complete units.
Minimum Requirements:
- Five plus years in warehouse operations, supervision, or management experience.
- Three plus years of overall experience in a service organization.
- Experience in solar inverters or other electrical related fields is a plus.
- Must possess the ability to work with test equipment and hand tools as required.
- Must possess customer service, problem-solving skills, and possess decision-making and analytical skills.
- Must possess effective written and verbal communication skills.
- Must be able to manage people and motivate to increase performance.
- Must be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Education or Desired License and Certificates:
- Bachelor's degree or equivalent experience.
- Solar industry experience is a plus.
Competencies:
- Technical problem-solving/analytical skills.
- Self-starter, strong initiatives, and excellent communication.
- System and product-level mindset.
- Organization, detailed-oriented nature, and strong initiative.
- Strong technical support focus and service-oriented individual both with Sales team and customers.
Work Location and Status:
- Full-time, based in Houston, TX.
- Up to 10% travel to other Sungrow operated warehouses or facilities (as required).
Compensation:
- Compensation commensurate with experience.
- Competitive benefits package and employee programs.
- Strong personal and company growth opportunities.
Language: English
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