Deployment Technician

About DistributionNOW

We're committed to being the best in the business, and we believe our team members are the key to our success. We value hardworking, creative, and dedicated employees who are passionate about delivering exceptional customer service.

Service Optimization Expert Wanted

We're seeking a skilled Service Optimization Expert to join our team as a Deployment Technician. As a key member of our team, you'll play a vital role in delivering outstanding customer experiences and driving business growth.

Job Summary

The successful candidate will be responsible for:

• Providing exceptional service and support to customers during field visits or dispatches
• Tying workflow to schedules to ensure seamless operations
• Managing on-site installation, repair, maintenance, and testing tasks
• Diagnosing technical problems and determining effective solutions
• Producing timely and detailed service reports
• Documenting processes and procedures
• Operating vehicles safely and utilizing field automation systems
• FOLLOWING ALL COMPANY PROCEDURES AND PROTOCOLS
• Collaborating with technical teams and sharing knowledge across the organization
• Understanding customer requirements and providing tailored recommendations
• Building strong relationships with customers

Requirements

To be successful in this role, you'll need:

• A high school diploma or equivalent in work experience
• Excellent communication and interpersonal skills
• Experience in assembly and basic reading skills
• Ability to troubleshoot, test, and repair technical equipment
• Capacity to work accurately and thoroughly
• Problem-solving skills and creative thinking
• Flexibility to work varying shifts and adapt to changing schedules
• Familiarity with mobile tools and applications

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

• Competitive salary + bonus
• 401(k)/Retirement savings
• Comprehensive benefits (medical, dental, vision, life, and disability coverage)
• Career growth opportunities
• Friendly work environment
• paid vacation/holidays

Responsibilities:

• Install and repair HPS systems
• Handle installation, troubleshooting, and commissioning of HPS trailer-mounted units
• Respond to equipment breakdowns
• Conduct on-site repairs
• Perform preventative maintenance
• Advise on equipment upgrades

Requirements:

• Proven work experience as an HPS Field Service Technician
• In-depth knowledge of electrical, mechanical, hydraulic/pressure, and centrifugal pumps
• Detailed knowledge of PLC and SCADA/HMI codes
• Experience with calibration devices and field metering equipment
• Advanced troubleshooting skills
• Excellent communication and interpersonal skills

Salary Estimate: $60,000 - $80,000 per year, depending on location and experience.