Desktop Support Engineer
3 weeks ago
We are seeking an experienced Desktop Support Engineer to join our team at SysMind Tech. As a key member of our technical staff, you will be responsible for providing top-notch support to our clients, troubleshooting hardware and software issues, and ensuring that all endpoints are up-to-date with the latest patches, backups, and antivirus scans.
Key Responsibilities:
- Repair laptops (HP & Lenovo) and iPads (standard & Air)
- Evaluate and troubleshoot Office 365, iOS, Android, VPN, and network issues using tools like MDM Airwatch console
- Implement Unified Endpoint Management and XDR system setup
- Troubleshoot hardware repair of laptops and iPads
- Laptop imaging to standard image
- Equipment setup according to customer policy
Requirements:
- Strong knowledge of hardware and software troubleshooting
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Proficiency in MDM Airwatch console management
- Estimated salary: $75,000 - $90,000 per year
About Us:
SysMind Tech is a forward-thinking IT company, dedicated to delivering exceptional services to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and professional development.
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