Desktop Support Specialist
3 weeks ago
Job Overview
Ovation Workplace Services Inc. is seeking an experienced Desktop Support Technician to join our team in providing exceptional technical support to our clients.
Key Responsibilities
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Requirements
- Bachelor's Degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 18 months years of IT experience.
Benefits
- Competitive salary: $65,000 - $80,000 per year.
- Benefits package including health insurance, retirement plan, and paid time off.
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