Experienced Auto Body Shop Estimator

4 weeks ago


Concord, New Hampshire, United States Hendrick Automotive Group Full time
Job Summary

As an Auto Body Shop Estimator at Hendrick Collision Center, you will be responsible for identifying and documenting necessary body repair work for customers. You will work closely with customers and Collision Center Technicians to ensure that repairs are completed to the highest standards.

Key Responsibilities
  • Schedule appointments with customers and work with them to identify required repair work
  • Offer additional services and repairs to customers
  • Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
  • Enter itemized estimate on repair order and explain estimate to customer
  • Maintain CSI at or above Company standards
  • Maintain an organized, clean and safe work area
  • Participate in required training
  • Record all hours worked accurately in company timekeeping system
  • Follow Safeguards rules and regulations
  • Demonstrate the Company's Core Values
  • Comply with Company policies and procedures
Requirements
  • Working knowledge of body repair methods
  • Strong interpersonal and persuasive selling skills
  • Intermediate knowledge of Microsoft Office products
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers, company personnel, and insurance adjusters
Core Values

Hendrick's Core Values are: Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.


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