Senior Auto Appraiser

3 weeks ago


Concord, New Hampshire, United States USAA Full time
Senior Auto Appraiser Job Description

At USAA, we're committed to providing exceptional service to our members, and we're seeking a highly skilled Senior Auto Appraiser to join our team.

Key Responsibilities:
  • Evaluate and appraise complex auto physical damage claims using digital tools and industry guidelines.
  • Investigate claim damages, communicate with insureds, internal claims adjusters, and third parties/vendors, and ensure all supporting documentation is in order.
  • Review facts of loss and vehicle damage to determine subrogation opportunities and ensure compliance with laws and regulations.
  • Develop and maintain accurate and current claim file documentation throughout the claims process.
  • Collaborate with vendors and internal business partners to facilitate high-complexity claims resolution and ensure regulatory compliance.
Requirements:
  • High School Diploma or General Equivalency Diploma.
  • 2 years of auto appraising experience.
  • Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process, and claim appraisal process and procedures.
  • Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
  • Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.
What We Offer:
  • Competitive salary range: $61,110 - $116,800.
  • Best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program, and various wellness programs.
  • Opportunities for career growth and professional development.

USAA is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional service and have the skills and experience required for this role, we encourage you to apply.


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