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Operations Manager

2 months ago

California, Missouri, United States Walmart Full time

Position Overview:


As the Operations Manager for Seller Acquisition, you will play a pivotal role in enhancing our operational capabilities in collaboration with various stakeholders across the organization, ensuring exceptional service delivery to our sellers and customers.

This position will oversee several initiatives aimed at acquiring new sellers; you will be responsible for fostering a culture of data-driven decision-making, monitoring progress, and implementing enhancements to surpass established objectives and expectations.

The Walmart Marketplace Sales Operations team is dedicated to developing top-tier tools and operational frameworks that facilitate the growth of new sellers, ensuring that our customers enjoy a superior shopping experience with a diverse range of products to fulfill their needs.

We thrive in an environment that values diverse perspectives and adaptability.
Walmart Marketplace is on the lookout for motivated individuals who are quick learners and strategic thinkers. An ideal candidate is a proactive self-starter with an entrepreneurial mindset who is focused on achieving results.

This role requires extensive cross-functional collaboration, necessitating a solid understanding and coordination with teams in business development, merchandising, engineering, compliance, finance, and technical operations — exceptional communication skills, flexibility, and strong business acumen in operational processes are essential.


Key Responsibilities:
Support the overall initiatives for seller lead generation and enhancement in seller acquisition.
Possess a comprehensive understanding of the marketplace ecosystem and its business model.
Demonstrate a proven ability to manage multiple time-sensitive projects and competing priorities effectively.
Exhibit exceptional analytical, quantitative, and critical thinking skills to evaluate seller performance and productivity.
Be a strong collaborator capable of managing vendor relationships and ensuring adherence to timelines.

Possess excellent written and verbal communication skills to advocate for products across the organization, including senior leadership and cross-functional teams.

Exhibit structured and organized thinking to drive end-to-end process improvements with minimal supervision; strong analytical skills, attention to detail, and the ability to conduct in-depth analysis when necessary.

Be a hands-on team player, eager to explore new opportunities and make a significant impact.

Minimum Qualifications:
Bachelor's degree in a relevant quantitative field or equivalent professional experience (e.g., Operations Research, Economics, Management Science, Business Analytics, Statistics, etc.) OR 3+ years of experience in operations, eCommerce operations, or a related field.
0-1 years of experience with Salesforce; familiarity with reporting dashboards.
Advanced proficiency in MS Excel for data manipulation and analysis.
Proficient in MS PowerPoint, comfortable creating presentations that convey a clear narrative.
Professional experience with Salesforce or other CRM systems.
This position is not eligible for employment visa sponsorship now or in the future.

Preferred Qualifications:
Experience in the marketplace, particularly on the operational side.
Experience in lead generation.

At Walmart, we provide competitive compensation along with performance-based bonuses and a range of benefits designed to support your well-being. Health benefits include medical, vision, and dental coverage. Financial benefits encompass 401(k), stock purchase options, and company-paid life insurance. Paid time off includes PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
The annual salary range for this position is competitive, with additional compensation opportunities including annual or quarterly performance bonuses. Certain positions may also include stock options.

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