Product Owner, Parking and Fleet Products

2 weeks ago


Alhambra, California, United States InsideHigherEd Full time
Job Summary

The Product Owner, Parking and Fleet Products will play a critical role in the strategy, implementation, and continuous improvement of UCLA's Parking & Fleet products by creating and supporting a product vision, roadmap, and backlog. They will work to ensure these products align with the university's strategic objectives and meet the evolving needs of UCLA's students, faculty, and staff.

Key Responsibilities
  • Conduct customer research and collaborate with key stakeholders across the university to develop and convey a distinct product vision.
  • Drive innovation and excellence by working closely with cross-functional teams, stakeholders, and users to define requirements, prioritize features, and deliver exceptional value.
  • Establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers.
  • Participate in activities to advance an inclusive environment that values equity, diversity, inclusion, and belonging.
Requirements
  • Five years experience working in one or more of the following fields: information technology, computer science, management, higher education, or a related field.
  • Five years experience working in one or more of the following fields: higher education auxiliary services, parking or fleet services, or a related field.
  • Seven or more years experience working in one or more of the following fields: information technology, computer science, management, higher education, higher education auxiliary services, parking or fleet services.
  • Advanced knowledge of product development concepts, practices, standards, and processes.
  • Proven ability to identify key issues critical to the organization's long-range success of a desired product or service.
  • Analytical mindset, with experience in data-driven decision-making and performance measurement.
  • Proven track record of delivering successful products that meet user needs and drive value.
  • Strong written and verbal communication skills and is able to communicate complex technical ideas to a diverse community of colleagues and stakeholders.
  • Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues including team members, stakeholders, and customers.
  • Advanced organizational skills, ability to balance priorities, deliver concurrent projects to various stakeholders.
  • Advanced problem-solving skills; ability to identify root problems and scope solutions based on knowledge of resources, timelines, vision, and strategy.
  • Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion, and belonging.
  • Thinks creatively and introduces innovations such as the incorporation of new technologies or processes.
Education, Licenses, Certifications & Personal Affiliations
  • Bachelor's Degree in one or more of the following fields: information technology, computer science, public administration, business administration, communications or a related field.
  • PMP Certification within the last four years.
  • Cybersecurity certification such as Security+ within the last four years.

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