Customer Experience Specialist

7 days ago


Portland, United States Chad Elder - State Farm Agent Full time
About the Role

This exciting opportunity involves working as a key member of the Chad Elder - State Farm Agent team, providing administrative support to ensure seamless day-to-day operations and delivering exceptional customer service. As a Customer Experience Specialist, you will be responsible for establishing customer relationships, responding to customer inquiries, and promoting relevant insurance products. Your duties will also include resolving issues promptly, maintaining accurate records, and contributing to the overall success of the agency.

Compensation and Benefits

The successful candidate will be offered a highly competitive compensation package, including a base salary of around $70,000 per annum, plus commission/bonus opportunities. We also offer a comprehensive benefits package, including paid time off, health benefits, and opportunities for career advancement within the agency.

Key Responsibilities

As a Customer Experience Specialist, your key responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues promptly.
  • Establishing and maintaining customer relationships, promoting relevant insurance products, and contributing to the overall success of the agency.
  • Maintaining accurate records, processing transactions efficiently, and ensuring compliance with regulatory requirements.


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