Executive Coordinator
7 days ago
We are seeking a highly skilled Administrative Coordinator to join our team at Pyramid Healthcare Inc.
The ideal candidate will have three years of administrative experience, with two years in a medical setting. They will be responsible for answering all calls through appropriate call queues, resolving questions from callers, and routing calls to the correct site or department.
Key Responsibilities:
- Call Handling
- Answer all calls through appropriate call queues.
- Resolve questions from callers and/or route calls to the correct site/department.
Additional Duties:
- Initial prescreening and scheduling based on exclusionary guidelines.
- Scheduling new and returning patients in the EMR system.
- Follow-up duties to resolve outstanding issues and schedule LOCA for new/returning patients.
- Outbound call duties, including voicemails, faxes, web submissions, and team email monitoring.
Requirements:
- Bachelor's degree preferred.
- Strong communication skills, written and verbal.
- Ability to retain and recall knowledge as it relates to EMR and marketing applications.
- Exceptional interpersonal and rapport building skills.
- Ability to manage time and organize workflow.
Estimated Salary: $55,000 - $75,000 per year, depending on experience.
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