Service Technician for Commercial Kitchen Equipment

2 weeks ago

Texas City, Texas, United States Smart Care Equipment Solutions Full time
Service Technician for Commercial Kitchen Equipment

Location: Houston, TX

Employment/FLSA Status: Full-time, Regular, Non-Exempt (Hourly)

What We Offer:
  • Comprehensive on-the-job training with access to immediate technical support, alongside ongoing formal hands-on and classroom training at our National Training Kitchen. Opportunity for professional CFESA certifications and career advancement.
  • Provision of a company service vehicle, fuel card, tablet, and cell phone for business purposes.
  • Competitive benefits package including 401k and paid time off.
  • Opportunities for career growth including advanced technician and management roles.
Your Responsibilities:
  • Collaborate with restaurant and hospitality managers to deliver complete service solutions for commercial cooking, refrigeration, ware-washing, and other specialized food service equipment.
  • Exhibit your mechanical skills, troubleshooting abilities, and proficiency in interpreting diagrams and schematics.
  • Accurately troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware-washing, and other specialized food service machinery.
  • Engage with manufacturers as necessary for diagnostics and parts identification.
  • Consult with the Technical Assistance Group for technical support while on-site.
  • Install all ordered parts for customers promptly and professionally, adhering to company policies.
  • Promote and suggest additional services offered by Smart Care to customers when appropriate.
  • Generate precise and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
  • Adhere to safe work practices and accident prevention protocols.
  • Maintain a clean and organized service vehicle, along with accurate parts and tool inventory.
  • Meet productivity standards in accordance with company expectations.
Physical Requirements:
  • Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
  • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
  • Ability to work on ladders, roofs, and other elevated surfaces.
Minimum Qualifications:
  • High School diploma or equivalent.
  • 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
  • Valid driver's license and acceptable motor vehicle record.
  • Willingness and ability to participate in the emergency on-call rotation, including nights and weekends.
  • Availability for occasional overnight travel as required.
  • Immigration sponsorship is not available for this position.
Preferred Qualifications:
  • Relevant technical training, licenses, and/or certifications (i.e., EPA, CFESA).
  • Experience in commercial refrigeration and/or commercial cooking equipment repair.
  • Self-motivated with a proven ability to prioritize and work independently with minimal supervision.
As a Technician, you will play a crucial role in our operations by diagnosing, repairing, and providing planned maintenance on a wide range of cooking, refrigeration, and dishwashing equipment. Your contributions will enhance our customers' food service operations, equipment uptime, and overall profitability. Smart Care's industry-leading technical training, mobile technologies, and technical support will enable you to rapidly expand your expertise and advance your career in this dynamic field.

About Smart Care

Smart Care is a national provider of repair and service solutions for commercial foodservice, refrigeration, and cold storage equipment. Our extensive mechanical services encompass hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage systems, complex rack refrigeration, and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you require a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department.

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