Travel Sales Consultant

2 weeks ago

Vacaville, California, United States AAA Northern California, Nevada & Utah Full time
Job Title: Travel Sales Counselor

Job Summary:

We are seeking a highly skilled Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah. As a Travel Sales Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members.

Key Responsibilities:

  • Sell International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
  • Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of delivering exceptional member experiences in every transaction.
  • Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
  • Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
  • Initiates contact with members and past customers to prospect for new business and encourages repeat business.
  • Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).

Requirements:

  • Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
  • GDS experience required (Apollo/Galileo/Travelport).
  • Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
  • Strong consultative selling skills with the ability to listen to members needs.
  • Bilingual communication skills are a plus.

Education & Experience:

  • High school diploma or GED equivalent required.
  • 2 years of recent experience selling international and domestic travel services.
  • Experience working with sales and service standards and goals.
  • Travel Institute certification as CTA, CTC, or CTIE (preferred).

Work Environment:

This is an onsite role working full time at our Vacaville Branch. Approximately 70-80 percent of the time spent on the job involves the use of a personal computer.

Compensation:

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $48, Mid: $60, Max: $72,254.

Additional Details:

  • This role is subject to an incentive plan that includes commissions and/or piece rate bonuses.

Why Work for Us:

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work.

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