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Customer Service Representative

2 months ago


Marquand, Missouri, United States Elizabeth Marshall Full time
About the Role

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Elizabeth Marshall - State Farm. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Client Engagement: Engage with existing clients and leads to understand their insurance needs and provide tailored solutions.
  • Proactive Conversations: Conduct proactive conversations with clients to identify opportunities for additional coverage and cross-selling.
  • Record Keeping: Ensure all client interactions and transactions are accurately recorded and nothing falls through the cracks.
  • Product Knowledge: Maintain a high level of product knowledge and stay current with industry trends and regulations.
  • Sales Performance: Meet or exceed sales targets and contribute to the overall success of the team.
Qualifications
  • Proven Sales Experience: Proven experience in a sales role, preferably within the financial services or insurance industry.
  • Organizational Skills: Strong organizational skills and attention to detail.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Teamwork: Ability to work independently and as part of a team.
  • Licensing: Must be fully licensed at start date or obtain required licenses within the first 30 days of employment.
Benefits
  • Competitive Compensation: Competitive base salary with the opportunity for commissions.
  • Training and Support: Comprehensive training and ongoing support to help you succeed.
  • Positive Work Environment: A positive and collaborative work environment.
  • Professional Growth: Opportunities for professional growth and advancement.
  • Benefits Package: 401k and health benefits.
  • Work-Life Balance: Flexibility - offering a great work / life balance.
  • Paid Time Off: Paid time off (vacation and personal/sick days)