Retail and Food Assistance Specialist

2 weeks ago


Carlinville, Illinois, United States Catholic Charities Full time
Job Overview

Position Summary: This role encompasses a variety of retail and community service responsibilities, focusing on customer engagement and support for individuals in need. The position involves managing retail operations and assisting with food distribution efforts through a mobile pantry.

Key Responsibilities:

  • Manage cash register operations, ensuring accurate transactions and daily financial reconciliation.
  • Engage with donors, customers, and volunteers in a respectful and professional manner, promoting a welcoming environment.
  • Assist with the organization and documentation of services provided to clients, ensuring all records are maintained accurately.
  • Collaborate with supervisory staff to oversee pricing, sorting, and display of merchandise, including clothing and household items.
  • Ensure cleanliness and orderliness in all areas of the store, adhering to security protocols at the start and end of each shift.
  • Handle incoming calls, providing information and directing inquiries as necessary.
  • Work alongside volunteers and community partners to foster a cooperative and efficient working environment.
  • Fulfill additional responsibilities as assigned by management.

Mobile Pantry Responsibilities:

  • Prepare and distribute food orders to underserved areas.
  • Monitor food inventory and ensure all items are checked for quality upon arrival.
  • Maintain accurate records of food distribution and volunteer participation.
  • Assist in the collection of food donations from various sources.
  • Ensure the mobile pantry vehicle is well-maintained and report any issues promptly.
  • Communicate effectively with supervisors regarding supply needs and operational challenges.
  • Recruit and manage volunteers, providing necessary training and support.
  • Perform other related duties as needed.

Qualifications:

  • High school diploma or equivalent.
  • Ability to lift up to 30 lbs.
  • Strong interpersonal skills and the ability to work effectively within a team.
  • Demonstrated respect and sensitivity towards diverse populations.
  • Ability to work independently and manage time effectively.
  • Good physical condition and adherence to safety protocols.
  • Effective communication skills, both written and verbal.

About Catholic Charities:

Catholic Charities has a long-standing commitment to providing essential social services within the community. With a presence in multiple locations, the organization offers a wide range of programs aimed at supporting individuals and families in need. Our services include food distribution, counseling, and various community outreach initiatives, all designed to uphold the dignity and well-being of those we serve.

We offer competitive compensation and a comprehensive benefits package, reflecting our commitment to our employees and the communities we serve.



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