Catering Operations Manager

1 week ago


Chicago, Illinois, United States Levy Sector Full time
About Levy Sector

Levy Sector is a leading hospitality company that specializes in creating exceptional experiences for guests. With a commitment to innovation and excellence, we strive to deliver memorable moments that exceed expectations.

Catering Manager Role

We are seeking a highly skilled Catering Manager to join our team at Wrigley Field. As a Catering Manager, you will be responsible for overseeing the daily operations of our catering facilities, managing catering functions, and coordinating with our sales and culinary teams.

Key Responsibilities
  • Ensure exceptional catering services that meet or exceed guest expectations
  • Present Levy Sector catering services in a professional and engaging manner
  • Communicate client needs through timely and detailed written and verbal communications
  • Develop location-specific food and wine knowledge
  • Hold team members accountable for delivering great guest service
  • Ensure show-quality standards are maintained at all times
  • Build and maintain strong relationships with clients, guests, and team members
  • Regularly obtain feedback from clients and guests to improve operations
  • Support and communicate Company initiatives
  • Respond to and assist with departmental guest service issues
  • Execute all menus, promotions, and programs as outlined by the Director of Catering
  • Achieve daily sales and assigned cost goals
  • Achieve assigned budget goals
  • Employ good safety and sanitation practices
  • Follow and enforce responsible alcohol service policies
  • Execute required daily reporting in a timely manner
  • Complete required department reports and comply with information at month-end closing
  • Ensure team members adhere to Levy Sector guidelines as stated in the team member training manual and employee handbook
  • Ensure the continual process of revenue development
  • Promote the sale of profitable Levy Sector services
  • Use all performance management tools to provide guidance and feedback to team members
  • Promote a cooperative work climate, maximizing productivity and morale
  • Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members
  • Interview, hire, train, and develop team members according to Levy Sector guidelines
  • Display a positive attitude towards team members
Requirements
  • 2+ years of experience in a food and beverage operational position
  • Bachelor's degree in hospitality management is preferred
  • High level of computer literacy
  • Passion for hospitality, food, and retail
  • Excellent interpersonal and stakeholder management skills
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Levy Sector maintains a drug-free workplace.



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