Delivery Operations Manager

4 weeks ago


Chicago, Illinois, United States Blue Plate Catering Full time
Job Title: Delivery Operations Manager

At Blue Plate Catering, we are seeking a highly skilled and experienced Delivery Operations Manager to join our team. This role plays a key part in supporting the Executive Chef by overseeing the daily operations of our delivery kitchen.

Key Responsibilities:

  • Assist the Executive Chef in managing the kitchen team, including recruitment, training, and daily task assignments.
  • Ensure all staff adhere to proper sanitation procedures and are in compliance with uniform and food safety standards.
  • Lead and monitor food preparation and presentation to ensure it meets established guidelines and exceeds client expectations.
  • Perform regular kitchen walkthroughs and random food tastings to guarantee consistent quality in delivery and other culinary departments as needed.
  • Drive menu creativity, update the delivery menu, and manage client tastings.
  • Develop new recipes, create standard operating procedures, and maintain visual standards for plating and portion sizes.
  • Oversee the delivery of all culinary aspects from concept to execution, ensuring alignment with Blue Plate's standards.
  • Partner with the sales team and participate in client tastings and presentations as requested.
  • Train and hold kitchen staff accountable to Blue Plate's culinary standards.
  • Foster a culture of continuous improvement by leading training sessions on new techniques, recipes, and service standards.
  • Monitor kitchen equipment for cleanliness, safety, and functionality, and oversee any required maintenance or repair.
  • Ensure all deliveries meet high standards through daily production meetings with sales and operations teams.
  • Uphold and enforce Blue Plate's safety policies, ensuring full compliance with health and safety regulations.

Requirements:

  • Culinary Arts degree or advance culinary arts certification is preferred.
  • 6 years of successful experience within the hospitality industry, preferably with catering or hotel food service.
  • Completion of City of Chicago Department of Public Health Certified Food Service Manager certification preferred, or ability to complete the certification within 90 days after date of hire.

Essential Qualifications:

  • Ability to demonstrate strong affinity for Blue Plate's mission.
  • Impeccable service standards and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage confidential information and maintain its integrity.
  • Ability to effectively solve problems and make decisions in a fast-paced, high-pressure environment.
  • Ability to work effectively across all functional departments and foster a cooperative work environment.
  • Results-oriented, with focus on continuous improvement.
  • Flexible and able to multi-task.
  • Proven leadership with the ability to inspire others to work toward a common goal and reach their potential.
  • Proven ability to handle multiple priorities simultaneously, data analysis, setting and meeting organizational goals, and time management.


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