Luxury Leasing Manager
3 weeks ago
We are seeking a highly motivated Luxury Leasing Professional to join our team at Westfields Luxury Apartments in Chantilly, VA. As a key member of our community team, you will be responsible for leasing, marketing, and maintaining positive resident relations.
Salary: $45,000 - $60,000 per year
Key Responsibilities:
- Represent the company in a professional manner at all times, providing exceptional customer service and attitude.
- Greet prospects, qualify them, and record all visits and initial interactions.
- Demonstrate community and apartment/model features, applying product knowledge to clients' needs.
- Assist prospects with completing applications and securing deposits.
- Update leasing software, process applications for approvals, and submit processed applications to the Community Manager.
- Maintain follow-up communication via email and telephone.
- Ensure apartments are ready for residents to move-in.
- Prepare leases and assist residents with lease execution, orienting new residents to the community.
- Inspect models and available 'market-ready' apartments, communicating related service needs to the Property Manager.
- Monitor renewals and lease expiration dates, distributing and following up on renewal notices.
- Conduct market surveys and shop competitive communities to maintain current market knowledge.
- Consistently implement community policies and procedures.
Requirements:
- High school degree or equivalent.
- 2+ years experience in customer service.
- Must obtain The Fair Housing Certification within 30 days of hire or prior to interacting with prospective residents.
- Ability to work a flexible schedule, including evenings and weekends.
- Successful completion of a drug screen and possession of a valid driver's license.
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