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On Board Services Manager

2 months ago

Washington, United States Amtrak - The National Railroad Passenger Corporation Full time

Job Summary:

The On Board Services Manager is responsible for overseeing the cleanliness and appearance of Amtrak trains. This position involves managing a team of on-board personnel to ensure that trains are maintained to the highest standards.

Key Responsibilities:

  • Provide field management and oversight of all aspects of on-train cleanliness and appearance.
  • Supervise a designated group of on-board personnel to ensure they are meeting cleanliness and appearance standards.
  • Collaborate with other departments, such as Customer Service, Operations, and Mechanical, to ensure seamless train operations.
  • Develop and implement strategies to improve on-train cleanliness and appearance.
  • Monitor and report on cleanliness and appearance metrics to senior management.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of Amtrak's policies and procedures.