Instructional Technology Support Specialist

7 days ago


University Park, Illinois, United States Governors State University Full time
Job Title: Instructional Technology Support Specialist

The Governors State University is seeking an experienced Instructional Technology Support Specialist to provide technical support for the Learning Management System and Instructional Technology Integration. This role is responsible for providing direct support to all stakeholders that rely on Center for Teaching and Learning resources and services.

Salary: $20.00 - $28.00 Hourly

Job Description:

This position provides fundamental support for the Learning Management System and Instructional Technology Integration at Governors State University. The successful candidate will be responsible for testing system features and functionality, creating training documents for technology features and updates, and handling and troubleshooting the Learning Management System.

Key Responsibilities:
  • Provide support for LMS Integration and System Upgrade
  • Responsible for testing system features and functionality
  • Create training documents for technology features and updates
  • Handle and troubleshoot the Learning Management System


Additional Responsibilities:
  • Provide consultation, guidance and support to students in the application and use of instructional technology tools in the delivery of instruction
  • Participate in CTL Projects
  • Assist with efforts to prepare GSU to meet current and future challenges in teaching and learning with technology.


Required Skills and Qualifications:

The ideal candidate will have a strong understanding of instructional technologies including hardware and software, Internet-based communication technologies, LMS and distance learning techniques. They will also have experience with web technologies, multimedia applications, and/or distance learning technology. Excellent interpersonal and communications skills are required, as well as the ability to troubleshoot a system, test out solutions, and provide documentation on solution to problem.

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