Business Operations Manager

3 weeks ago


Charlotte, North Carolina, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Our team is dedicated to being a great place to work for our teammates around the world, and we're looking for a skilled Business Support Manager II to join our team.

As a Business Support Manager II, you will be responsible for managing diverse administrative functions for a large, complex department or for a complete line of business that may be regional or national in scope. This role requires associates in one or more locations, and you will be responsible for financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.

Key Responsibilities:
  • Manage financial control/budgeting and consolidation
  • Coordinate personnel processes
  • Ensure audit/compliance and premises are up to date
  • Coordinate certain projects
  • Develop and implement associate training programs
  • Improve service quality and process efficiency
  • Ensure business continuity and communication


Requirements:
  • 5+ years of experience in business support and risk management in a complex organization supporting senior leaders
  • Strong analytical, risk management, and organizational skills
  • Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
  • Excellent written and verbal communication skills and executive presence
  • Advanced/Expert MS Office skills, especially Excel and PowerPoint


This role is eligible to participate in the annual discretionary plan, and we offer a competitive salary range of $117,188.70 annualized salary, offers to be determined based on experience, education, and skill set. We also provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

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