Help Desk Engineer

5 days ago


Centennial, Colorado, United States National Guard Employment Network Full time
About National Guard Employment Network

National Guard Employment Network is proud to partner with Comcast to source qualified talent for their open roles. As a leading employer of veterans and military personnel, we understand the unique skills and qualifications that they bring to the table. Our goal is to connect talented individuals with rewarding career opportunities, while promoting a culture of inclusivity and respect. If you are a veteran or active-duty member of the military, we invite you to explore this exciting opportunity to join the Comcast team.

Job Description

As a Desktop Support Technician at Comcast, you will be part of a dynamic team that enables the business to create and innovate exciting new products. You will work closely with internal teams to provide exceptional customer service and support, ensuring that all hardware and software needs are met. Key responsibilities include maintaining workstations, installing hardware and connectivity, configuring software, updating user profiles, backing up enterprise computing data, researching new technologies, implementing policies, testing and documenting procedures, identifying and resolving complex issues, and more.

Key Skills and Qualifications

To be successful as a Desktop Support Technician, you should have:
  • An Associate's Degree or equivalent experience
  • 0-2 years of relevant work experience in IT support
  • Strong knowledge of Apple iOS, Microsoft Windows, and other relevant software
  • Excellent problem-solving skills and ability to work independently
  • Effective communication and interpersonal skills

Salary and Benefits

The estimated salary for this position is around $60,000-$80,000 per year, depending on experience. Additionally, Comcast offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. We also offer opportunities for career growth and development within the company.

Why Join Comcast?

At Comcast, we value diversity, equity, and inclusion. We believe that everyone has a role to play in creating a workplace culture that promotes respect, empathy, and understanding. As a Desktop Support Technician, you will have the opportunity to work with a talented team of professionals who share your passion for technology and customer service. You will also have access to ongoing training and development opportunities, as well as a competitive compensation and benefits package.

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