Client Support Specialist

4 weeks ago


Birmingham, Alabama, United States Housing Authority of the Birmingham District Full time

h3JobDescription/h3pAsaClientSupportSpecialistwiththeHousingAuthorityoftheBirminghamDistrict,youwillplayavitalroleinprovidingexceptionalfront-officesupporttoouron-sitepropertymanagementoperations./ppbKeyResponsibilities:/b/pulliProvidecustomerservicetoapplicants,tenants,andthegeneralpublic,respondingtoinquiriesandresolvingissuesinatimelyandprofessionalmanner./liliMonitorthefrontdeskandreceptionarea,maintainingapositiveandwelcomingenvironmentforvisitors./liliAssistwithadministrativetasks,includingrecordkeeping,datatracking,andfiling,asassignedbymanagement./liliCoordinatewithtenantstoscheduleexterminations,remodeling,andotheractivitiesinitiatedbymanagementthataffectthephysicalconditionofthehousingunit./liliProcessapplicationupdates,enterinformationintheappropriatelocation(s),andcommunicatewithapplicantsandcurrentandformertenantsasrequired./li/ulpbRequirements:/b/pulliHighSchoolDiplomaorGEDandaminimumofthree(3)yearsofexperienceinadministrativesupportorrelatedexperience./liliKnowledgeofHUD,federal,state,andlocallawsandregulations,andHABDpoliciesandproceduresrelatedtotheposition./liliAbilitytomaintaintactandprofessionalismindifficultsituations,andtoestablishandmaintaineffectiveworkingrelationshipswithemployees,officials,suppliers,andthegeneralpublic./li/ulpbWorkingEnvironment:/b/ppTheworkenvironmentisanofficesettingwithoccasionalvisitstoHABDproperties.ThepositionrequirestheavailabilitytoworkoutsideoftheestablishedHABDworkinghours./p



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