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Head of Human Resources Operations
2 months ago
The Head of Human Resources Operations plays a pivotal role in overseeing various aspects of employee relations, talent acquisition, and organizational policy enforcement. This full-time, on-site position offers a competitive salary range of $70,000 to $90,000 annually.
Key Responsibilities- Manage and administer comprehensive employee benefit programs, including health insurance, dental, life, and disability coverage.
- Address employee inquiries regarding benefits to ensure prompt and courteous resolutions.
- Facilitate the processing of employee benefit enrollment and modifications within established timelines.
- Conduct orientation sessions for new hires regarding available benefits.
- Coordinate the annual open enrollment process, including the preparation and distribution of necessary materials.
- Assist in evaluating and comparing existing benefits offered by the agency.
- Oversee the reconciliation of benefit premiums between payroll and benefits systems.
- Administer all Leaves of Absence in collaboration with third-party vendors, ensuring compliance with established guidelines.
- Collaborate with Employee Relations and HR Compliance to assess employee accommodation requests.
- Lead the recruitment process in partnership with the Recruitment and Retention Coordinator.
- Direct Diversity, Equity, and Inclusion initiatives, serving as a resource for employees and facilitating discussions on DEI matters.
- Establish and monitor key performance indicators (KPIs) to evaluate the success of DEI initiatives and employee engagement programs.
- Maintain confidential databases and tracking systems to support HR operations.
- Ensure accurate documentation and record-keeping in compliance with agency policies.
- Provide guidance to employees on HR-related matters and agency policies.
- Review and approve staff timecards, leave requests, and overtime submissions.
- Optimize the use of various HR databases and systems to enhance workflow efficiency.
- Lead the implementation of new HRIS modules and coordinate with vendors for seamless information flow.
- Ensure compliance with all relevant state and federal regulations.
- Participate in required training and development programs.
- Support departmental staff as needed and assume leadership in the absence of the VP of Human Resources.
- Perform additional duties as assigned.
- Bachelor's Degree in Human Resources, Business Administration, or a related field, with a minimum of five years of relevant experience; or an Associate's degree with eight years of experience; or a combination of education and experience that meets agency standards.
- SHRM-CP or SHRM-SCP certification is a plus.
- Valid driver's license with an acceptable driving record.
