Care Manager II

3 weeks ago

Vestal, New York, United States Hillside Family of Agencies Full time
Job Title: Care Manager II

We are seeking a highly skilled and compassionate Care Manager II to join our team at Hillside Family of Agencies. As a key member of our Children's Health Homes program, you will play a vital role in providing exceptional care and support to youth and adults in their community setting.

Job Summary:

The Care Manager II will serve as a lead member of the team responsible for coordinating services for adults, youth, and families. This role requires a strong understanding of person-centered and family-driven care strategies, as well as the ability to manage multiple tasks and large caseloads simultaneously.

Key Responsibilities:
  • Conduct comprehensive assessments, outreach, and engagement with assigned youth, adults, and families.
  • Partner with referral sources to engage youth, adults, and families and build an interdisciplinary care team to support their needs.
  • Facilitate monthly face-to-face visits with adults, youth, family, and their interdisciplinary care team.
  • Develop, implement, evaluate, and modify individual service plans to meet the unique needs of clients.
  • Refer members to applicable agency services and community programs.
  • Support members who transition between systems and services.
  • Establish and maintain productive working relationships with community service providers.
  • Maintain required contact with members, families, and the interdisciplinary team.
  • Serve as a liaison between the program and other internal and external resources.
  • Maintain and update all necessary records, forms, reports, and summaries in member files.
Requirements:
  • Bachelor's degree required.
  • Minimum 2 years of experience working in a human services or related position supporting youth, adults, and families.
  • Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
  • Children's Health Home only: Must receive CANS (Child and Adolescent Needs and Strengths Assessment) certification score of 70 within 3 months of hire and annually thereafter.
Knowledge, Skills & Abilities:
  • Demonstrate the highest standards for ethical and professional conduct at all times.
  • Knowledge of all federal, state, and local statutes, regulatory agency standards, and Hillside policies.
  • Ability to manage multiple tasks and large caseloads simultaneously.
  • Ability to manage scheduling visits with high volume caseload and complete tasks by funder deadlines.
  • Ability to de-escalate and manage crisis situations both in-person and by phone.
Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work a variable scheduling including evenings and weekends.

The following daily physical demands are required:

  • Sitting (up to 6 hours)
  • Occasional standing (up to 2 hours)
  • Occasional walking (up to 2.5 hours)
  • Driving (several times a week up to 6 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 10-15 lbs. on a daily basis
  • Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
  • Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
  • Ability to change positions as needed
Salary:

$20.18 Minimum Rate per hour, $30.28 Maximum Rate per hour, based on experience.

Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve. We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental, and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside. You'll be working with great people and great clientele where you can truly make a difference. Apply online, get on board, and grow your career with us. You'll be so glad you did

EOE/AA Disability/Veteran

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