Client Support Liaison

4 days ago


Metairie, Louisiana, United States ICI New Orleans Full time
Job Overview

We're seeking a highly motivated and customer-focused individual to join our Client Support Representative team at ICI New Orleans. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Develop and maintain strong relationships with customers through effective communication and interpersonal skills
  • Provide accurate and timely information about our clients' products and services, highlighting their benefits and value proposition
  • Participate in regular team meetings to discuss customer acquisition strategies and sales goals
  • Stay up-to-date with new products, services, and sales promotions through ongoing training and development
  • Ensure seamless order completion and accurate customer service
Requirements
  • 0-2 years of experience in a customer-facing role
  • High School Diploma or equivalent
  • College Degree preferred but not required
  • Excellent communication and interpersonal skills
  • Ability to multitask and adapt to changing priorities
What We Offer
  • A positive and diverse work culture
  • Opportunities for career advancement and professional growth
  • Closures on major holidays
  • Travel opportunities and company events
  • A consistent schedule and job security


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