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Client Success Advocate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our dynamic Operations team as a Client Success Partner. As a key member of our team, you will play a vital role in ensuring the success of our clients by providing exceptional support and service.
Key Responsibilities- Provide timely and effective support to clients, addressing their needs and concerns in a professional and courteous manner.
- Collaborate with internal teams to resolve client issues and improve overall client satisfaction.
- Develop and maintain strong relationships with clients, understanding their business needs and goals.
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve client outcomes.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
- Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- High school diploma or equivalent required; degree in business or related field preferred.
Crescent Payroll Solutions is a leading provider of payroll services, dedicated to delivering exceptional results and building long-term relationships with our clients. We are proud to be a multiple year honoree of the New Orleans City Business Best Places to Work and have been named on both the Inc 5000 and LSU 100 lists of the fastest growing companies.
