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Operations Team Leader
2 months ago
This role collaborates closely with the Activities Operations Manager to oversee all ongoing functions within the Activities Department, ensuring a high level of guest satisfaction.
Key Responsibilities:
Participates in the recruitment and selection of staff; conducts training, performance evaluations, and disciplinary actions.
Oversees the daily management of programs and facilities throughout the year, including adult, family, and youth programs.
Takes on the role of Activities Operations Supervisor in their absence, as required.Collaborates with the Activities Operations Supervisor in the planning, procurement, and upkeep of facilities and equipment, including seasonal adjustments. Manages teams during seasonal transitions and snow/ice removal during winter months.
Contributes to the creation and execution of training ideas, programming facilities, and marketing strategies for Activities products, considering future requirements in alignment with the company's vision.
Monitors inventory to ensure a safe and adequate supply of materials and equipment.