Restaurant Operations Manager
4 weeks ago
As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our Tommyknocker Brewery & Pub location.
Key Responsibilities:
- Manage the daily opening and closing procedures of the restaurant
- Recruit, train, and mentor new staff members to ensure they have the skills and knowledge needed to succeed in their roles
- Schedule shifts and assign table sections to waitstaff to ensure optimal service and customer satisfaction
- Respond to customer inquiries and complaints in a professional and courteous manner
- Oversee payroll activities, including accurate and timely payment of staff
- Ensure the restaurant adheres to all health and safety regulations
- Procure necessary ingredients, utensils, and equipment as needed
- Source better deals on resources and equipment to optimize costs
- Monitor and record all income and expenses, ensuring accurate cash register balancing at the end of each shift
- Perform other job-related duties and tasks as directed by Senior Management
- Bonus: Experience with Toast POS System is a plus
Requirements:
- Proven experience in restaurant management or a related field
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information
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