Restaurant Operations Manager

15 hours ago


Colorado Springs, Colorado, United States Great Wolf Resorts Full time

Job Title: Restaurant Manager

Job Summary:

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Great Wolf Resorts. As a Restaurant Manager, you will be responsible for leading a team of staff to deliver exceptional service to our guests while managing the daily operations of a restaurant.

Responsibilities:

* Develop and implement operational guidelines and policies to ensure a high level of service and quality
* Recruit, select, train, and develop a team of dining room staff to meet the needs of our guests
* Maintain a clean and welcoming dining environment by inspecting and monitoring serving stations, table linens, floors, seating, lighting, and music
* Prepare and present reports to facility management on patron service requirements, reactions to meals and beverages, and restaurant environment
* Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and participating in professional societies

Requirements:

* High school diploma or equivalent
* 1+ year of experience in a food service supervisor role with demonstrated people management, leadership, and team goal achievement
* 1+ year of experience utilizing Point-of-Sale (POS) technology
* Must be flexible regarding scheduling based on business demands, including nights, weekends, and holidays as needed
* Successful completion of criminal background check and drug screen

Preferred Qualifications:

* Prior experience with Micros POS
* Serve-Safe and/or TIPS certification
* Proven teamwork and ability to project a professional image

Physical Requirements:

* Able to lift up to 30 lbs.
* Able to bend, stretch, and twist
* Able to stand for long periods of time

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional service, we encourage you to apply.



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