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Customer Service Director

2 months ago

Virginia Beach, Virginia, United States Food Lion Full time

Food Lion

**Job Summary:**
As a Customer Service Leader at Food Lion, you will be responsible for providing exceptional customer service and leading the front-end team to achieve sales goals.

**Key Responsibilities:**

* Oversee and provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards
* Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual
* Assist the Front-End department in maximizing sales through excellent customer service
* Ensure store office functions are completed accurately and on time using accounting packets

**Requirements:**

* Strong leadership and communication skills
* Ability to work in a fast-paced environment
* Excellent customer service skills
* Ability to multitask and prioritize tasks

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity at Food Lion.