Business Process Improvement Specialist

1 month ago

Washington, United States Cherokee Federal Full time
Principal Consultant Job Description

We are seeking a highly skilled Principal Consultant to join our team at Cherokee Federal. As a trusted partner for more than 60 federal clients, we are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart.

Key Responsibilities:
  • Evaluate current project management practices and develop proposals for improvement.
  • Document existing processes and provide training on new procedures.
  • Assess and document current business processes for key areas such as policy work, public communication, and internal resource management.
  • Develop Standard Operating Procedures (SOPs) and propose improved business processes.
  • Offer guidance and support during the implementation of new processes.
  • Facilitate training sessions on Program Management best practices related to identified business processes.
  • Conduct individual project management training sessions as needed.
  • Develop training materials and guides to support SOPs and office needs.
  • Provide continuous support for implementing new guidelines and processes.
  • Conduct periodic evaluations to identify gaps, measure progress, and ensure effective process management.
Requirements:
  • Bachelor's Degree in a relevant field.
  • MA in a related field preferred.
  • 8-10 years of experience in Program and Strategy Management and Development.
  • Expertise in evaluating and enhancing business processes and developing SOPs.
  • Ability to design and deliver effective training sessions and create training materials.
  • Project Management: Proficient in managing projects and implementing new processes.
  • Strong skills in documentation and stakeholder interaction.
  • Capable of providing ongoing support and conducting process evaluations.
  • Strong problem-solving and adaptability skills.
  • Must pass pre-employment qualifications of Cherokee Federal.

Cherokee Federal is an equal opportunity employer. Please visit https://www.cherokee-federal.com/affirmative-action-and-equal-opportunity-employer-statement/ for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

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