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Assistant Store Manager
2 months ago
We are seeking a highly skilled and motivated Assistant Store Manager to join our team at TitleMax. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Customer Service Representatives.
Key Responsibilities- Provide outstanding customer service, ensuring that every customer interaction is positive and memorable.
- Develop and implement strategies to drive sales growth, increase customer loyalty, and improve store profitability.
- Lead and coach a team of Customer Service Representatives, providing guidance, support, and development opportunities to help them achieve their full potential.
- Manage store operations, including inventory management, cash handling, and store appearance.
- Collaborate with the Store Manager to achieve business objectives, share best practices, and drive continuous improvement.
- High school diploma or equivalent required.
- At least 3 months of supervisory, key holder, or relevant leadership experience.
- Minimum one year experience in customer service, sales, or retail.
- Excellent verbal and written communication skills.
- Ability to work phone, Point of Sale, Microsoft Office, and other systems.
- Must be at least 18 years of age (19 in Alabama).
- Background check required (subject to applicable law).
- A comprehensive new hire training program.
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
- Performance-based career advancement.
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options.
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment).
TitleMax is one of the nation's largest title lending companies, helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax has expanded to over 800 locations spanning 13 states.
