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Assistant Retail Store Operations Manager
1 month ago
Job Summary
The Assistant Store Manager is a key role in the retail store's success, responsible for overseeing daily operations and ensuring the store is well-stocked, clean, and provides exceptional customer service. This role requires strong leadership and organizational skills to manage financial transactions and maintain inventory levels.
Key Responsibilities
- Oversee daily store activities to ensure smooth operations and maintain a clean and organized store environment.
- Manage inventory levels by stocking shelves and monitoring supply to meet customer demands.
- Provide exceptional customer service and resolve any issues promptly, ensuring a positive shopping experience.
- Handle financial transactions accurately and efficiently, maintaining a high level of integrity and attention to detail.
Requirements
- Active Listening: Ability to effectively communicate with team members and customers, ensuring understanding and resolving issues.
- Demonstrating Ongoing Value: Provide ongoing training and education to employees, promoting growth and development within the team.
- Ability to take initiative: Proactively identify and address areas for improvement, driving results and achieving goals.
- Multitasking and Prioritization: Effectively manage multiple tasks and priorities, ensuring timely completion and meeting deadlines.
- Operational Excellence: Maintain a high level of operational efficiency, ensuring seamless store operations and customer satisfaction.
- Time Management: Effectively manage time and resources, ensuring optimal use of store assets and minimizing waste.
Core Competencies
- Change Agility (Level 1 Developing): Identify and adapt to organizational changes, fostering enhanced effectiveness and efficiency.
- Collaboration (Level 1 Developing): Partner effectively with others to achieve common goals, promoting a culture of teamwork and collaboration.
- Decision Making (Level 1 Developing): Make informed decisions, considering multiple perspectives and factors to drive results.
- Drive for Results (Level 1 Developing): Drive to achieve challenging performance objectives, promoting a culture of accountability and results-driven behavior.
- Team Building (Level 1 Developing): Build trust, foster openness, and provide support, selecting and motivating a strong team.
