Customer Support Associate

3 weeks ago


Knoxville, Tennessee, United States AtWork Group Full time

Job Overview

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We are seeking a dedicated and enthusiastic customer service professional to provide exceptional support to our clients. As the first point of contact, you will communicate effectively with clients through various channels including phone, email, and chat. Your ability to analyze customer needs and resolve inquiries will be essential in enhancing client satisfaction.

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Responsibilities:

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  • Provide outstanding customer support by addressing inquiries, concerns, and requests professionally and promptly.">
  • Utilize office software to document interactions and maintain accurate records of customer data.">
  • Collaborate with team members to enhance client services and streamline processes.">
  • Assist in resolving issues while maintaining a high level of professionalism and providing accurate information to customers.">
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Requirements:

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To succeed in this role, you should have strong communication skills, both verbal and written, with the ability to engage effectively with clients. Proficiency in computer use, particularly with office applications for data entry and documentation, would be an asset. Experience in customer service or call center environments is preferred but not required. Fluency in English is required; additional languages are an asset.

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Benefits:

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This full-time position offers a competitive salary of $13.00 per hour, with opportunities for remote work and flexible scheduling. Enjoy a 40-hour workweek with benefits that include work-from-home flexibility and a day shift schedule.

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About AtWork Group

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At AtWork Group, we strive to deliver exceptional service that makes a difference. We believe in the importance of building strong relationships with our clients and communities. If you share our commitment to excellence and customer satisfaction, we encourage you to apply for this exciting opportunity.



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