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Client Care Coordinator
2 months ago
At Mental Health Systems, Inc., our mission is Enhancing Lives. We are dedicated to client-centered care, guided by our core values of Integrity, Diversity, Mentorship, and Inclusion. We seek outstanding individuals who are looking for fulfilling opportunities in a purpose-driven environment.
Position SummaryThe Case Manager will play a vital role in recommending and facilitating access to various services including medical, educational, social, vocational, and housing support to achieve program objectives. This position involves initiating referrals for advanced care, collaborating with healthcare providers for comprehensive care, and advocating for clients' best interests.
Key Responsibilities- Deliver case management services that include crisis intervention, discharge planning, individual and group counseling, mental health and substance use disorder support, screening, and assisting clients in fulfilling their basic needs and managing symptoms.
- Ensure timely and accurate documentation while meeting minimum billing requirements for direct client services.
- Facilitate client placements, including pre-placement visits and necessary transportation.
- Participate in on-call team coverage as required.
- Provide field-based services tailored to program and client needs.
- Uphold client confidentiality at all times.
- Engage in scheduled program meetings and contribute to team discussions.
- Perform other relevant duties as assigned.
- A Master's degree or a Bachelor's degree with four years of experience in social services is required. Acceptable credentials include ASW, MSW, MFT, LMFT, LPCC, or APCC.
- For Substance Use Disorder Case Management, certification from a recognized board is preferred, and registration is required.
- A valid driver's license and current auto insurance are mandatory.
- Experience in providing mental health and/or substance use disorder services is preferred.
- Cultural competency is essential.
- Bilingual candidates are preferred.
- Familiarity with Microsoft Office and EHR software is advantageous.
The physical demands outlined are necessary to successfully perform the essential functions of this role. Reasonable accommodations may be made for qualified individuals with disabilities.
- Seeing
- Hearing
- Speaking
- Stooping/Bending
- Working in confined spaces
- Moving throughout the facility
- Driving
- Lifting and carrying heavy items
- Using hands and fingers
- Sitting for extended periods
This job description is not an exhaustive list of activities, duties, or responsibilities required for this position. Responsibilities may change at any time with or without notice.
Mental Health Systems, Inc. is committed to Equal Opportunity Employment and strives to attract and retain the most qualified employees without regard to race, color, national origin, religion, sexual orientation, gender, age, disability, or protected veteran status.
