Customer Service Representative
14 hours ago
At NuSpine Chiropractic, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be the first point of contact for our clients. Your primary focus will be on delivering exceptional customer service, ensuring that every interaction is a positive one.
To succeed in this role, you'll need to be a quick thinker with excellent communication skills. You'll be working with a variety of mediums, including phone, email, and in-person interactions. Your goal will be to resolve customer inquiries and complaints in a timely and professional manner.
- Key Responsibilities:
- Maintain a professional and friendly attitude towards customers at all times
- Communicate with customers through various mediums, including in-person, phone, and web
- Build relationships with customers to ensure their satisfaction
- Provide prompt responses to customer inquiries and complaints, assisting to solve issues
- Maintain records of customer interactions, including sales, comments, and complaints
- Process orders and forms as needed
- Keep up-to-date on company offerings to ensure clients get the best products
- Requirements:
- [1+] years of Customer Service Representative experience
- High school diploma
- Proficient with computers and CRM software
- Excellent communication skills
- Superb customer service, time-management, and multitasking skills
- Must be a team player
- Must have flexible availability
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