Room Care Specialist

2 weeks ago


Chicago, Illinois, United States AccorHotel Full time


Company Overview
AccorHotels is a prestigious hospitality group known for its commitment to excellence and quality service across its global portfolio.

At AccorHotels, we are dedicated to fostering a culture that emphasizes well-being, teamwork, and innovation. Our team members are encouraged to engage with our core values, which focus on enhancing the guest experience and creating memorable moments.

We take pride in our wellness initiatives, offering a range of programs designed to support our employees' health and personal growth. Our aim is to cultivate a rewarding work environment that attracts talented individuals eager to advance their careers while contributing to our vision of quality service.

Position Overview
As a Room Care Specialist, you will play a crucial role in maintaining the comfort and cleanliness of guest accommodations. Your responsibilities will include:

  • Ensuring that guest rooms are cleaned and prepared to the highest standards, which involves:
    • Making beds and refreshing linens
    • Cleaning and sanitizing bathrooms, including fixtures and surfaces
    • Vacuuming and maintaining floor cleanliness
    • Restocking towels, amenities, and paper supplies
    • Dusting and wiping down furniture, artwork, and fixtures

Additionally, you will:

  • Respect guests' privacy and belongings
  • Proactively enhance guest experiences with personalized touches
  • Provide friendly and attentive service to all guests
  • Participate in team briefings and training sessions
  • Adhere to safety protocols and emergency procedures

Physical Requirements
This position requires:

  • Frequent standing and walking throughout shifts
  • Regular bending, kneeling, and lifting
  • Occasional lifting of items over 50 lbs
  • Ability to navigate stairs and ramps

Qualifications
The ideal candidate will possess:

  • A keen attention to detail and the ability to manage multiple tasks
  • A strong sense of responsibility and reliability
  • Excellent organizational and time management skills
  • The ability to work collaboratively within a team environment
  • A warm and helpful demeanor

Benefits
AccorHotels offers a range of benefits, including:

  • Employee Benefit Card with discounted rates at Accor properties worldwide
  • Access to Learning & Development programs through our Academies
  • Opportunities for career growth within our global network
  • Engagement in Corporate Social Responsibility initiatives, focusing on Sustainability, Diversity, Inclusion, and Belonging

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