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Room Care Specialist

2 months ago

Chicago, Illinois, United States AccorHotel Full time


Company Overview
AccorHotels is a renowned global hospitality leader, committed to providing exceptional experiences for our guests. Our properties are designed to offer comfort and luxury, ensuring that every stay is memorable.

About the Role
As a Room Care Specialist, you will play a vital role in maintaining the high standards of cleanliness and comfort that our guests expect. Your attention to detail and dedication to service will contribute significantly to the overall guest experience.

Key Responsibilities:

  • Ensure guest rooms are impeccably cleaned and maintained to the highest standards.
  • Perform tasks such as making beds, sanitizing bathrooms, vacuuming, and replenishing supplies.
  • Respect guests' privacy and handle their belongings with care.
  • Provide personalized touches to enhance the guest experience.
  • Engage in team briefings and participate in training sessions.
  • Adhere to safety protocols and emergency procedures.
  • Report maintenance issues promptly and manage lost and found items according to hotel policy.

Physical Requirements:
This position involves constant standing and walking, as well as bending, kneeling, and lifting items weighing over 50 lbs. You may also need to navigate stairs and ladders.

Qualifications:
We are looking for individuals who are detail-oriented, reliable, and able to work collaboratively in a team environment. Strong organizational skills and the ability to manage multiple tasks are essential.

What We Offer:
As part of AccorHotels, you will benefit from:

  • Employee Benefit Card for discounted rates at Accor properties worldwide.
  • Access to Learning & Development programs through our Academies.
  • Opportunities for career growth and talent development.
  • Engagement in Corporate Social Responsibility initiatives, including Sustainability and Diversity.