Field Quality Specialist, Logistics

2 days ago


Summerville, South Carolina, United States Riverstone Logistics Full time
Job Title: Field Quality Specialist, Logistics

Riverstone Logistics is seeking a highly skilled Field Quality Specialist to join our team. As a Field Quality Specialist, you will be responsible for ensuring the quality of our final mile deliveries and providing exceptional customer service.

Key Responsibilities:
  • Conduct regular audits on site readiness, PPE/Safety, quality of installation, and articulate findings back to the team for continuous improvements.
  • Coordinate, execute, and document routes, site verification forms, and rescheduling with construction managers.
  • Cross-collaborate with General Manager, Routers, Builders, the Client, and 3rd party Motor Carrier delivery and installation teams via phone calls, emails, text messages, or TEAMs chats, and/or verbal communication.
  • Schedule and reschedule orders in client's system.
  • Maintain an overall understanding of the client or builder needs and requirements.
Requirements:
  • Must have reliable transportation to commute to the workplace and attend client meetings as necessary.
  • Experience in construction, delivery, install, and appliances.
  • Attention to detail and strong work ethic.
  • Communicate honestly and respectfully.
Preferred Qualifications:
  • Experience in installation of appliances preferred.
  • Experience in quality control or scheduling preferred.

Riverstone Logistics is an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



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