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Field-Based Maintenance Lead Technician

2 months ago

Lake Dallas Texas, United States Dollar General Full time
About the Role

We are seeking a highly skilled and experienced Field-Based Maintenance Lead Technician to join our team at Dollar General. As a key member of our maintenance team, you will be responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area.

Key Responsibilities
  • Immediate in-person response to resolve maintenance tickets of assigned Dollar General locations, including proactive assessment of preventative maintenance.
  • Supervision of Field-Based Maintenance Technicians in the effective planning and implementation of all facilities and maintenance processes, staffing, and support.
  • Partnership with store leaders to identify and address entry-level maintenance repairs, including preventative maintenance.
  • Education of store leaders and Field Technicians on maintenance best practices to ensure longevity of coolers, freezers, and equipment.
  • Utilization of the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.
Requirements
  • Exceptional problem-solving skills with the ability to identify and support entry-level repairs.
  • Basic computer knowledge.
  • Knowledge or experienced use with power tools.
  • Ability to communicate effectively at all levels - store employees, field leadership, senior executives, and external partners.
  • Unbridled commitment to customer service.
  • Ability to balance multiple priorities.
  • Previous Store Management/retail experience (preferred).
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.